FAQs

What does Kara Hackett do?

Kara Hackett is a freelance social media manager based in Cambridgeshire, working with retail and e-commerce businesses across the UK. She offers social media management, strategy, audits, training, coaching, Instagram Shop set-up, and Facebook and Instagram advertising.

Who does Kara work with?

Kara specialises in retail and e-commerce businesses — from independent boutiques and online stores to fashion brands and lifestyle retailers. She works with businesses at all stages, whether they are just getting started with social media or looking to improve an existing presence.

Which social media platforms does Kara work with?

Kara works primarily with Instagram, Facebook and Pinterest. She also helps clients set up and manage Instagram Shops and Meta Commerce Manager.

What is a social media audit?

A social media audit is a review of your current social media accounts. Kara analyses your bio, content, aesthetic, tone of voice and use of content formats, then delivers a PDF report with at least five clear action points. Audits are available for Instagram, Facebook and Pinterest at £195 per platform.

What is included in a social media strategy?

A bespoke strategy includes a defined marketing objective, target audience research and user personas, a content plan, posting schedule, hashtag strategy and engagement recommendations. It is delivered as a PDF with a 30-minute follow-up Zoom call. Strategies start from £995 per platform.

What does social media management involve?

Full management includes profile optimisation, content planning and scheduling, inbox monitoring, community engagement and a monthly performance report. Kara handles everything so you can focus on running your business. Prices start from £800 per platform per month.

What is the difference between social media management and coaching and accountability? 

Management means Kara runs your social media for you. Coaching and accountability is for business owners who want to manage their own accounts but need expert guidance and regular check-ins to stay on track. Coaching starts from £300 per month and runs for a minimum of three months.

What training does Kara offer?

Kara offers bespoke 1:1 training sessions via Zoom, called Pow-Wows, at £150 per session. She also runs group workshops for business teams, colleges and membership groups, starting from £65 per person. Sessions can cover Instagram, Reels, hashtags, Canva, content planning, Facebook for Business and more.

Can Kara help me set up my Instagram Shop?

Yes. Setting up an Instagram Shop or Meta Commerce Manager is one of Kara’s most popular services. She guides retail businesses through the process step by step, connecting their website to Meta for automatic product syncing.

Does Kara run Facebook and Instagram ads?

Yes. Kara plans and manages paid advertising campaigns on Facebook and Instagram for retail businesses. This includes audience research, creative testing, ongoing optimisation and monthly reporting. Ads management starts from £500 per month.

Is Kara based locally or does she work remotely?

Kara is based in Cambridgeshire but works with businesses across the UK. Most services are delivered remotely via Zoom and email.

How do I get started?

You can book a free 20-minute discovery call via the contact page to talk through your needs and find out which service is the right fit for your business.

Start thriving instead of just surviving.

If you’ve got this far and still not quite sure where to start, pop over to my contact page and drop me an email via the button below or visit my FAQ page.